SHIPPING INFO
Delivery Estimates
Orders are dispatched from Italy within 3-5 working days of purchase.
All Items are shipped by Posta 1 and Postamail Internazionale; their shipping estimates are as below:
ITALY: 1-4 business day
European Union : 5 -10 business days
USA: 10-15 days
Australia: 15-25 days
Shipping Costs
Shipping to Italy from €2,90
European Union from €5.50+
USA , Australia from €7,50
International Customs Charges
Please be aware we are not responsible for any Import VAT, Taxes or fees.
RETURNS & EXCHANGES
We want you to be happy with your purchase! You can return your item if:
- It arrived damaged or broken.
- It’s not quite what you expected.
- You still have the original packaging and want to return it in the same condition it arrived.
Please note that for reasons 2 and 3, return shipping costs will be your responsibility.
Non-returnable items:
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Custom-made or personalized products.
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Worn earrings (for hygiene reasons).
If you’d like to return an item or have any questions feel free to reach out to us first. We’re happy to assist you!
Note: Under EU law, you have a 14-day right of withdrawal when buying online. However, this does not apply to items sealed for hygiene reasons that have been unsealed after delivery, or to custom-made or personalized products.